Major activities
Business Processes Division is the nodal point and has been coordinating all the business related activities of the Institute. This Division has been playing as the link between the Institute and outside agencies in connection with the activities related to business promotion and capacity building. The services provided by this Division may be categorized as follows.
 
 
Inculcating vibrant IP culture among the researchers in this Institute
 
Motivational measures towards generating stronger IP portfolio
 
Executive functions of the Statutory Committee on IPR management (SCIM)
 
Procedural formalities relating to IP protection
     
 

 

Coordinating external funded projects

 

Preparation of Technology profiles
 

Information dissemination

 

Technology transfer

     
 
 
Nodal link with various organizations in marketing the technologies and consultancy services of the Institute.
 
Prominent organizations having close association include Asia Pacific Centre for Transfer of Technology (APCTT), New Delhi; Technology Bureau for Small Scale Enterprises, New Delhi; Consultancy Development Centre (CDC), New Delhi; Confederation of Indian Industry (CII); Federation of Indian chambers of Commerce and Industry, (FICCI) NewDelhi; Leather Chemical Manufacturers Association (LCMA); National Research Development Corporation (NRDC), New Delhi; Technology Information Forecasting & Assessment Council (TIFAC), New Delhi; State level Councils for Science and Technology, etc
   
 

Coordination of CLRI's participation in the following three major International Fairs, relating to Leather and allied area
 

 

India International Leather Fair, Chennai

 

International Leather Goods Fair, Kolkata
 

Delhi International Leather Fair, New Delhi

 
Organizing CLRI stall in different National and International exhibitions from time to time in connection with marketing the Institute's technologies and services
     
 
 

To prepare bromides while participating in Exhibitions,

 
To organise issuing advertisements in different Journals / Souvenirs / Dailies / Monthlies
 

To organise Press Meet

 

To attend technical enquiries from entrepreneurs

 
To participate and present CLRI Technologies and Services in workshops and Buyer- Seller Meets
     
 
 

Ensuring web based publicity in association with the business agencies

 
 
 
 

Feedback of customers from completed consultancy projects is collected annually based on four important factors -objectives, time schedule, output accomplishment and usability of innovation/output

 
Customer Satisfaction Index (CSI) is arrived on 4 x 4 point scale, based on the feedback
     
   
S.No
Year
No.of Projects Evaluated
CSI

1

1997-98

27

3.39

2

1998-99

13

   3.52 *

3

1999-00

6

  3.25 *

4

2000-01

11

  3.39 *

5

2001-02

11

3.39

6

2002-03

13

3.29

7

2003-04

11

3.54

8

2004-05

12

   4.3 **

9

2005-06

11

         4.4 **
* The highest among the 6 CSIR Chemical Sciences group of Laboratories
** On a 5 point scale

 
 

Maintaining the Leather museum housed within the campus of the Institute

    For further information, please contact
     

Head, Business Processes Division,
Central Leather Research Institute,
Adyar, Chennai – 600 020
Tel : +91 44 2491 5238/2491 1386
Fax : +91 44 2491 5238/24911589
e-mail : bpd@clrim.org , bpdclri@yahoo.com